Frequently Asked Questions
Everything you need to know about your Andar experience.
What materials are used in Andar products?
We use premium full-grain leathers and high-quality sustainable fabrics designed to age beautifully and withstand daily wear.
How long will it take for my order to ship?
Orders typically process within 1-2 business days. Standard shipping within the domestic US usually takes 3-5 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unused items in their original packaging. Exchanges are free, while returns for refund may incur a small restocking fee.
Do you offer a warranty on your leather goods?
Yes, we stand by our craftsmanship. All Andar products come with a one-year warranty against manufacturing defects in materials and workmanship.
How should I care for my leather products?
We recommend using a high-quality leather cream every few months to keep the leather hydrated. Avoid prolonged exposure to water and direct sunlight.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.